24,000㎡ Independent Dedicated Area! Shenzhen People's Hospital International Medical Department Officially Established

Background

Shenzhen People's Hospital formally inaugurated its International Medical Department on January 11, 2026. The new department occupies a dedicated independent area of 24,000 square meters within the hospital's surgical building in Luohu District. This development responds to the growing internationalization of Shenzhen and the Guangdong-Hong Kong-Macao Greater Bay Area, where demand for high-quality medical services has increased among foreign residents, Hong Kong and Macao compatriots, and international visitors.

What was achieved

The department establishes a one-stop service platform integrating outpatient consultations, inpatient care, and specialized diagnostic examinations within a single dedicated zone. This includes private rooms and suites equipped with en-suite bathrooms, sofas, wardrobes, desks, and other amenities designed for patient comfort and privacy. A multilingual service team comprising more than 30 volunteer medical staff, many with overseas study or exchange experience, provides support in languages including English, Cantonese, Japanese, and Korean.

The department integrates resources from 46 top domestic and international medical teams introduced through local programs, including teams associated with academicians such as Zhong Nanshan and Dong Jiahong. It incorporates direct billing arrangements with international insurers and supports medical needs for high-profile international events such as APEC conferences hosted in the city. The hospital has maintained a history of cross-border care since opening a dedicated ward for Hong Kong, Macao, overseas Chinese, and foreign patients in 1984.

How it works

The International Medical Department operates through a closed-loop service model within its dedicated area, featuring separate zones for outpatient services, diagnostics, and inpatient care to minimize patient movement between different parts of the larger hospital. Outpatient areas provide access to specialists across multiple disciplines. When cases are complex, a multidisciplinary team approach is used in which specialists from different fields review the patient's condition together, discuss findings, and develop a coordinated care plan rather than requiring the patient to schedule separate appointments sequentially.

Diagnostic services, including advanced imaging, are integrated to allow prompt testing following consultations. Inpatient wards are located within the same building complex. The department has established a partnership with Tianjin Huanhu Hospital for a neurological disease diagnosis and treatment center. This includes work on brain-computer interface technologies, which in basic terms involve systems that detect brain signals and translate them into commands for external devices, potentially assisting patients with certain neurological impairments.

What it means for international patients

The hospital now offers a dedicated International Medical Department with features such as multilingual support and direct international insurance billing options. The physical environment and service workflow are designed to align with expectations for privacy, comfort, and efficiency. Patients have access to the hospital's specialist teams and multidisciplinary resources through this platform.

Availability and eligibility for specific services must be confirmed directly with the hospital. International patients should contact the International Medical Department to verify current offerings, appointment processes, insurance acceptance details, and any requirements for treatment.

About the hospital

Shenzhen People's Hospital is a comprehensive tertiary hospital located at 1017 Dongmen North Road in Luohu District, Shenzhen. It was founded in 1946 and functions as the First Affiliated Hospital of Southern University of Science and Technology as well as the Second Clinical Medical College of Jinan University. According to reports, it maintains approximately 3,060 beds and has achieved A+ ratings in national performance evaluations for tertiary public hospitals.

It is reported to have six national-level clinical key specialties and 18 provincial-level clinical key specialties. The hospital has participated in talent introduction programs that have brought in multiple academician-led teams. In April 2026 it was selected among the first batch of pilot hospitals for international medical services in Guangdong Province.